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ITSWHATSNEXT:
A TECH FUELED
CX DESIGN
STUDIO.

We achieve business growth through by designing
experiences that solve customer problems.  

Our solutions are built at the intersection of  

DIGITAL

+

CUSTOMER

+

BRAND

Improving digital experience (DX) by creating new or improving existing digital interfaces, ecosystems + infrastructure 

Designing frictionless customer experiences (CX) that span across the entire online and offline customer journey 

Building cohesive brand experiences (BX) that make customers "feel" something by aligning touchpoints under a holistic brand strategy 

MARKETERS FOUNDERS.

How we build work with ambitious teams to create category leading experiences (CX). 

01

Strategy

We are a strategy-first agency, we define and validate solutions that will succeed today & in the future and build an actionable plan to achieve it. 
 

  • Business model planning 

  • Customer monetisation

  • Marketing consulting

03

Digital Experience (DX)

Design, build, and maturation of digital services, products, and interfaces that drive commercial and customer-focused outcomes

  • UX, UI

  • Products, websites + apps

  • Next gen tech, AI , Web3 + spatial

  • Services, loyalty programs, community building + mgmt

02

Brand Experience

We create brand architectures that separate businesses from category norms to make growth possible.

  • Creative + brand strategy

  • Creative direction + production 

  • Campaigns + customer acquisition

  • Growth marketing

04

Customer Experience (CX)

We grow your business with eye catching, thumb stopping, brand building campaigns that are founded in strategy and delivered against goals. 

  • Customer journey mapping

  • Customer personas + segmentation

  • CRM implementation + utilisation

  • Customer experience (CX) roadmaps

AGENCIES + CONSULTANCIES.

How we support service providers by delivering on existing programs of work or expanding their experiential core competencies

CULTURE + TECH + TRENDS. 

A weekly newsletter

Curating the biggest news from around the world in tech, trends, and culture to help marketers and founders know what's coming so they can adapt and react to what's next. 

CLIENTS

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SOME RECENT WORK

Creating cool AI, web3, brand, UX, and loyalty things

Library

itswhatsnext.

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A WEEKLY SUMMARY OF TECH+TRENDS+CULTURE

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© 2024 by itswhatsnext

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